Introduction
Welcome to SmartMultimedia (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website smartmultimedia.co.za.
2. Information We Collect
When you use our website or make a purchase, we may collect the following information:
- Personal Information: Name, email address, phone number.
- Browsing Data: Information about how you use our website, including pages visited and interaction with features.
- Payment Information: We do not store or process payment details directly. Payments are securely processed by PayFast.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Improve our website’s functionality and user experience.
- Ensure security and prevent fraudulent activity.
- Respond to your inquiries via our Contact Page.
4. Cookies & Tracking Technologies
Our website is built on WordPress with Elementor and cache plugins, which may use cookies or similar technologies to enhance website performance. You can manage cookie preferences through your browser settings.
5. Data Sharing & Security
- We do not sell or share your personal information for marketing purposes.
- Payment transactions are securely processed by PayFast.
- We take appropriate measures to protect your data from unauthorized access or misuse.
6. Data Retention
We retain your personal information for as long as necessary to fulfill legal, security, and business obligations.
7. Your Rights
As a South African user, you have rights under the Protection of Personal Information Act (POPIA), including:
- The right to access the personal data we hold about you.
- The right to request correction or deletion of your data.
- The right to object to processing under certain circumstances.
To exercise these rights, please contact us at sales@smartmultimedia.co.za.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
9. Contact Us
If you have any questions about this Privacy Policy, please reach out to us at sales@smartmultimedia.co.za or visit our Contact Page.
